As each item is handmade there will be slight variations in character and expression. I am happy to send you photographs of your order before dispatch to ensure that you are happy with it.
My birds are quite delicate and are designed as art sculptures, not toys. Please do not give them to young children to play with as the small parts could be a choking hazard.
Caring for your bird art
Like all natural yarns, the wool I use keeps its colour better if not exposed to strong sunlight for long periods of time, so please bear this in mind when finding a home for your birds. If your birds become dusty you can try brushing them gently with a soft brush - please do not try to wash them!
The birds are dispatched with their legs and feet in a standing position. Should they not do so, you can adjust them by gently moving their feet until they stand upright. Their wire legs are not intended to be repeatedly moved into different positions. Doing so may weaken their ability to stand up.
Changes to finished pieces/artwork
Fibre art pictures listed in the shop are sold as seen in the photographs. It is not possible to request further changes or additions to pictures after purchase/delivery.
For specially commissioned pieces, I will work with you closely to achieve the result you are looking for. As part of the design process, I send photographs of the piece during its making and for your final approval. After final approval by photo, I will dispatch the item and no further changes may be made to it. Returns and refunds on commissioned pieces (other than for faults or damage) depend on the nature of the piece and whether it is likely to be re-saleable.